Department Manager Operations

Elgiganten is Sweden's leading retailer of home electronics, appliances, and kitchens. Today, we have nearly 3,400 employees and a total of 170 Phonehouse stores and department stores across the country. As an employee at Elgiganten, you are part of something much larger, and the business consists of several important functions such as department stores, shops, e-commerce, Nordic central warehouse, and customer service. Join us and be part of our success!

Do you love contributing to a fantastic customer experience and leading others? We are now looking for a results-driven Department Manager Operations with leadership skills and a strong desire to constantly develop yourself and others.

Working at Elgiganten is both fun, challenging, and fast-paced. It is not just our shared interest in what we sell that binds us together. Here you will find people – each with a heart for electronics and a genuine desire to help others find joy in the magical world of technology. Your main task as Department Manager Operations is to be present in the daily work with a focus on well-functioning processes and high warehouse standards while developing, following up, and coaching your employees. You are part of the local management team of the department store, and in addition to personnel responsibility for your team, you, together with the other management team members, are responsible for the overall business and the department store's results.

Your role as Department Manager Operations

For you, employees and customers are the most important. At the same time, you create good results by optimizing and following up on daily operations to ensure customer friendliness and efficiency. You have overall responsibility for your areas of responsibility, employees, customers, and results. As Department Manager Operations, you lead by developing and coaching your employees to constantly offer a fantastic customer experience in all areas included in the role; you will be ultimately responsible for our warehouse in the department store, incoming and outgoing deliveries, repairs and returns, as well as environmental management in the department store. You are also responsible for recruiting, introducing, and further developing your team and ensuring daily operations by leading and planning the business. You will be part of and work closely with your employees and be an important role model in the department store.

Who are you?

As Department Manager Operations at Elgiganten, your personal qualities and motivation are the most important. You love to develop, develop others, set and achieve your goals, and of course, have fun while doing it!

We see that you:

• Have good communication and leadership skills
• Can create and maintain a team culture characterized by collaboration and joy at work
• Are business-oriented and results-driven with a focus on the customer
• Have the ability to create structure and maintain good physical order
• Are engaged, responsible, and have a desire to do your best
• Are proactive and solution-oriented

The role of Department Manager Operations requires at least 3 years of experience in service and understanding of operations and management in a retail chain. You have experience in sales with good results, are used to taking professional responsibility, and are operationally close as a person.

Who are we?

Our culture is important to us, and our values permeate everything we do. We are now looking for a colleague who wants to be part of our community and, just like us, is driven by and shares our values: Win Together, Play Together, Grow Together, and be Different Together.

At Elgiganten, we believe that our differences make us stronger, and cohesion is a strength. Here, driven individuals with a great interest in both our customers and each other work together. Those who see opportunities, enjoy rapid changes, and are driven to contribute to positive results tend to thrive with us. They are energetic individuals who have the ability to take their own initiatives naturally and who want to develop.

Development with us

Our goal is to become the industry's best employer, and we believe we can achieve this, among other things, through our good leadership. At Elgiganten, a good leader creates engagement, joy at work, and motivated employees. Development and internal training are something we have chosen to invest in, including training in product knowledge, customer interaction, and leadership training.

Elgiganten offers:

• Collective salary and pension
• Generous bonus agreement
• Benefits in wellness and employee purchases
• Internal training program for employees and leaders
• Good career opportunities

Other information

Employment type: Permanent with an initial probationary period
Scope: 100%. Working hours also include evenings and weekends
Start date: By agreement
Application deadline: 2026-01-31

At Elgiganten, we strive for diversity and therefore welcome all applicants, regardless of gender, age, or ethnic background. Please note that we use tests and background checks as part of the recruitment process. We look forward to your application! Register your CV and apply for the position by clicking the link.